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Faq
Do you supply your own supplies and materials?
Yes, we bring all our own eco-friendly cleaning supplies and materials.
Can you do custom cleaning?
We specialize in custom cleaning, just let us know what you would like us to do, and how you would like us to do it.
How do you get in if I’m not home?
You can either give us a security code, or a house key that we keep in a secure location when not in use.
How long will the cleaning take?
It depends on the size of the home and how in-depth of a cleaning you would like done, but most bi-weekly cleanings take between 3 and 4 hours.
How should I pay?
Most of our customers find it easiest to keep payment info on file so they never have to worry about missing payments. We accept all major credit and debit cards, and you can also electronically do the payment to our checking account. Payments are usually processed at the end of the cleaning.
What products do you use?
We only use products that have a great rating for health and environmental safety. For windows, we use simple traditional methods and pure water. If you have a special product that you would like us to use, just let us know and we will be happy to make the switch.
What services do you provide?
From Commercial to Residential, we can do it all. Deep cleaning, windows, apartments, houses, you name it, we can clean it. We can do once off, weekly, monthly, or whatever fits your schedule best.
Do I have to be home?
It is not necessary for you to be home, in fact, the majority of our clients have us come in and do the cleaning while they are at work. But, if you are home during the cleaning, that is fine too.
What happens during the initial estimate?
One of our representative will schedule a time to meet with you and do a walk-through of your home. He will ask you about what and where you would like cleaned and if you have any specific instructions for custom cleaning. After the walk through, you can discuss what would be the best option for him to come back, whether it be one off, weekly, bi-weekly, or monthly.
Phone:
078 301 5109 Danny Makwale
Address:
11475 Pinetress
New Horizons
Plettenberg Bay
6600
Company Registration Number: 2022/832155/07
Tax Number:
9018506312